Frequently asked questions
Do you make custom designs?
Yes, all our designs are 100% customizable, if you require a specific mold for your brand we can also manufacture it.
How do I place an order?
To purchase material in stock:
Discover in our catalog the variety of tile options you like the most.
Select the quantity and click on "Add to cart".
Once you have made your selection, click on the shopping cart and check that your order is correct.
Click on "Continue and pay" to fill in your shipping information. You will be able to pay by credit or debit card, fill in all the fields and confirm your order.
You will receive a confirmation email with all the details of your purchase.
We will contact you to finalize the shipping cost details.
If you wish to customize the colors of any of the models in our catalog, send us an email with the model, colors to be used, number of meters and shipping address so that one of our sales consultants can provide you with a personalized quote.
How is your manufacturing process?
We use raw materials such as natural pigments and production processes that guarantee durability and quality. In this way we create an environmentally friendly coating since we do not use polluting materials or fossil fuels.
What are ceramic hydraulic tiles used for?
The possibilities are endless. It can be used as an indoor or outdoor floor and wall covering. You can redecorate a room, a kitchen or a bathroom. You can also create complex designs as wall murals using personalized cement tiles.
Where can I see your pieces physically?
You can visit our showroom at Av. Vallarta 1840, C.P. 44160 Guadalajara, Jal. Mexico. Monday to Friday from 9:30 to 14:00 and from 15:00 to 18:30hrs. We recommend making an appointment to serve you in the best way.
Do you ship internationally?
Yes, we can ship your cement tiles to the door of your home or building.
What is the installation and maintenance process of hydraulic cement tiles?
Download our installation and maintenance manual here.